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Pre-Departure |
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What is included in the
price?
All accommodation as per
the itinerary; both on
board the train and in
hotels; all meals starting
with dinner on the first
day (on some tours this
may differ slightly, so
please refer to the
specific itinerary); a
generous allowance of
wine, beer, soft drinks
and tea and coffee with
all lunches and dinners
both on and off the train
(except where stated
otherwise); all arrival
and departure transfers
(providing you
arrive/depart on the tour
start/end date and except
where stated otherwise);
guided off train
sightseeing excursions;
the services of
experienced tour leaders;
complimentary tea, coffee
and mineral water 24 hours
a day, all gratuities; a
doctor (except where
stated otherwise).
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What is not included in
the price?
International and domestic
airfares; visa and excess
baggage charges;
insurance.
Personal expenses such as
drinks in the bar car or
laundry. On some tours
there may also be an
occasional optional
activity that needs to be
paid for locally.
•
How do I book my flights
& are they included?
Flights are not included,
but we can recommend Expedia.co.uk.
Please note that we do not
advise that you book
flights more than 60 days
in advance.
•
Are visas included and
how do I obtain them?
Visas are not included
within the price and it is
essential that they are
obtained well in advance
of departure. You may
require a visa support
letter. We use the
services of a visa support
agency. Please contact our
reservations department
for assistance or further
information. IMPORTANT:
For passengers in the UK
only, we provide a low
cost full visa service.
Please contact
us for more
information.
•
Is insurance included
and do I need it?
It is a booking condition
that you must be fully
insured for any medical
expenses that may be
incurred whilst
travelling. Comprehensive
travel insurance policies
can be obtained from our
agent Campbell Irvine.
Please contact us for more
details.
•
What is the standard of
Hotels that I will stay
in as part of the tour?
Hotel accommodation as
described in the tour
itinerary is included in
the price of the tour. All
hotels are of a 4/5 star
standard or best
available. Room upgrades
are available on request,
subject to availability
and an additional cost.
•
Do I need to tip when I
am on the tour?
All gratuities are
included in the tour price
and we encourage
passengers to refrain from
offering gratuities to
crew/hoteliers/drivers
etc. We would prefer
passengers to inform our
management of any
exceptional service
received, and GW Travel
will reward accordingly.
•
What currency will I
need to bring?
For most tours we
recommend taking US$ with
you as they can be changed
easily. You should only
need money for bar and
laundry bills and any
souvenirs you would like
to purchase along the way.
It is possible to run a
“tab” on board and make
one payment at the end of
the tour. If the bill is
less than USD100 you will
be required to make this
payment in cash.
International credit cards
(VISA and Mastercard are
both accepted) for
payments over USD100. The
Tour Manager will advise
where you can exchange
money along the way.
•
Can I use credit cards
and travellers cheques?
ATM machines are now
available in all large
towns and cities along our
routes, however, we do not
recommend that you rely on
ATMs alone for money. We
also do not recommend
bringing travellers
cheques as they are
virtually impossible to
exchange.
•
Are transfers included?
Arrival and departure
transfers are included on
most of our tours if you
arrive on the first day of
the tour and depart on the
last day.
•
Can I make pre- or
post-tour arrangements?
If you would like us to
make local arrangements
for pre or post tour
stays, please contact
us with your
requirements for our
proposal.
•
What happens when I
arrive at the airport?
If you have an arrival
transfer, you will be met
by one of our
representatives who will
be waiting with a GW
Travel sign. If arriving
by air, this will be after
immigration, once you have
collected all of your
luggage and cleared
customs.
•
What happens if I miss
my flight, or am
delayed?
Prior to departure you
will receive final
documentation which will
include a 24-hour
Emergency Contact Card.
This displays the
telephone numbers of our
representatives in both
the country of arrival as
well as our offices in the
UK. If you have any
problems you can call the
appropriate person
detailed on the card.
•
Are there any
restrictions on the size
and number of pieces of
luggage I can bring?
There is limited storage
space inside your cabin.
We recommend taking
soft-topped luggage as it
is easier to store.
•
What is the dress on
board the trains?
During the day dress is
casual both on and off the
train. In the evening we
suggest smart casual.
•
What type of footwear is
required?
Since every tour requires
some walking we recommend
you pack some comfortable
walking shoes. A rubber
sole is recommended to
avoid possible slipping.
•
Do I need to take my own
toiletries?
We provide shampoo and
shower gel; but you may
wish to bring your
preferred brands with you.
•
Do I need to make any
special prior
arrangements if I am
travelling with
medication?
You need to ensure you
have the correct
quantities of prescription
medication. We strongly
advise that you seek
medical clearance prior to
travelling. Our on-board
doctor must be advised if
you are travelling with
prescription medication.
•
Do I need any special
vaccinations?
As with all overseas
travel, your client will
need to contact their GP
or local travel clinic to
get the most up to date
information on what
vaccinations if any are
required.
•
What is the average age
of the passengers?
Although we have no age
restrictions on our tours,
the majority of our
travellers are 55 +. The
average age is 64.
•
How many passengers will
be on the tour?
This all depends on the
individual departure. Our
maximum capacity is 120,
but some of our departures
will leave with less than
that.
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